.voxaudio-chatbot {
    --chatbot-ink: #211a1c;
    --chatbot-muted: #62565a;
    --chatbot-burgundy: #7f1738;
    --chatbot-burgundy-dark: #5b1028;
    --chatbot-copper: #b4532a;
    --chatbot-border: #d9cfd0;
    --chatbot-surface: #ffffff;
    --chatbot-canvas: #f7f2ee;
    position: fixed;
    right: 20px;
    bottom: 20px;
    z-index: 120;
    color: var(--chatbot-ink);
    font-family: system-ui, -apple-system, "Segoe UI", sans-serif;
    font-size: 16px;
    line-height: 1.45;
}

.voxaudio-chatbot *,
.voxaudio-chatbot *::before,
.voxaudio-chatbot *::after {
    box-sizing: border-box;
}

.voxaudio-chatbot__toggle {
    display: flex;
    min-height: 50px;
    align-items: center;
    gap: 8px;
    padding: 0 19px;
    border: 1px solid rgba(255, 255, 255, .22);
    border-radius: 999px;
    background: linear-gradient(135deg, var(--chatbot-burgundy), var(--chatbot-copper));
    box-shadow: 0 14px 34px rgba(76, 5, 25, .3);
    color: #fff;
    font: inherit;
    font-weight: 800;
    cursor: pointer;
}

.voxaudio-chatbot__toggle:hover {
    background: linear-gradient(135deg, var(--chatbot-burgundy-dark), #99401f);
}

.voxaudio-chatbot__toggle:focus-visible,
.voxaudio-chatbot button:focus-visible,
.voxaudio-chatbot textarea:focus-visible,
.voxaudio-chatbot a:focus-visible {
    outline: 3px solid #fbbf24;
    outline-offset: 3px;
}

.voxaudio-chatbot__panel {
    position: absolute;
    right: 0;
    bottom: 64px;
    display: flex;
    width: min(400px, calc(100vw - 24px));
    max-height: min(650px, calc(100vh - 104px));
    flex-direction: column;
    overflow: hidden;
    border: 1px solid #cbbfc1;
    border-radius: 22px;
    background: var(--chatbot-surface);
    box-shadow: 0 24px 70px rgba(41, 22, 16, .3);
}

.voxaudio-chatbot__panel[hidden] {
    display: none !important;
}

.voxaudio-chatbot__header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 14px;
    padding: 17px 18px;
    background: #40161d;
    color: #fff;
}

.voxaudio-chatbot__heading {
    display: grid;
    min-width: 0;
    gap: 4px;
}

.voxaudio-chatbot__title-row {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 8px;
}

.voxaudio-chatbot__title-row strong {
    color: #fff;
    font-size: 16px;
    line-height: 1.25;
}

.voxaudio-chatbot__subtitle {
    color: #f8e8e3;
    font-size: 13px;
    font-weight: 600;
}

.voxaudio-chatbot__badge {
    display: inline-flex;
    align-items: center;
    min-height: 22px;
    padding: 2px 8px;
    border: 1px solid rgba(255, 255, 255, .55);
    border-radius: 999px;
    background: #fff4d6;
    color: #512211;
    font-size: 11px;
    font-weight: 850;
    letter-spacing: .02em;
}

.voxaudio-chatbot__badge--internal {
    background: #e5f3ff;
    color: #163b5c;
}

.voxaudio-chatbot__close {
    width: 40px;
    height: 40px;
    flex: 0 0 40px;
    padding: 0;
    border: 1px solid rgba(255, 255, 255, .3);
    border-radius: 50%;
    background: rgba(255, 255, 255, .12);
    color: #fff;
    font: inherit;
    font-size: 26px;
    line-height: 1;
    cursor: pointer;
}

.voxaudio-chatbot__close:hover {
    background: rgba(255, 255, 255, .22);
}

.voxaudio-chatbot__messages {
    min-height: 180px;
    max-height: 310px;
    overflow-y: auto;
    padding: 18px;
    display: flex;
    flex-direction: column;
    gap: 12px;
    background: var(--chatbot-canvas);
    scrollbar-color: #b9a7a9 transparent;
    scrollbar-width: thin;
}

.voxaudio-chatbot__message {
    max-width: 90%;
    margin: 0;
    padding: 12px 14px;
    border: 1px solid #d8ced0;
    border-radius: 16px 16px 16px 5px;
    background: #fff;
    box-shadow: 0 2px 8px rgba(50, 30, 34, .07);
    color: var(--chatbot-ink);
    font-size: 14px;
    line-height: 1.5;
    overflow-wrap: anywhere;
}

.voxaudio-chatbot__message p {
    margin: 0;
}

.voxaudio-chatbot__message--user {
    align-self: flex-end;
    border-color: var(--chatbot-burgundy);
    border-radius: 16px 16px 5px 16px;
    background: var(--chatbot-burgundy);
    color: #fff;
}

.voxaudio-chatbot__message ul {
    margin: 9px 0 0;
    padding-left: 19px;
}

.voxaudio-chatbot__message a {
    color: #721531;
    font-weight: 750;
    text-decoration: underline;
    text-underline-offset: 2px;
}

.voxaudio-chatbot__quick {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    padding: 14px 16px 15px;
    border-top: 1px solid var(--chatbot-border);
    border-bottom: 1px solid var(--chatbot-border);
    background: #fff;
}

.voxaudio-chatbot__section-label {
    flex-basis: 100%;
    color: #4d4145;
    font-size: 12px;
    font-weight: 800;
}

.voxaudio-chatbot__quick button {
    min-height: 36px;
    padding: 7px 12px;
    border: 1px solid #b99da5;
    border-radius: 999px;
    background: #f9eef1;
    color: #62142d;
    font: inherit;
    font-size: 13px;
    font-weight: 750;
    line-height: 1.2;
    cursor: pointer;
}

.voxaudio-chatbot__quick button:hover {
    border-color: var(--chatbot-burgundy);
    background: #f1dce2;
}

.voxaudio-chatbot__quick button:disabled {
    opacity: .58;
    cursor: wait;
}

.voxaudio-chatbot__form {
    padding: 15px 16px 12px;
    background: #fff;
}

.voxaudio-chatbot__label {
    display: block;
    margin-bottom: 7px;
    color: #382e31;
    font-size: 13px;
    font-weight: 800;
}

.voxaudio-chatbot__composer {
    display: grid;
    grid-template-columns: minmax(0, 1fr) auto;
    align-items: stretch;
    gap: 9px;
}

.voxaudio-chatbot textarea {
    width: 100%;
    min-width: 0;
    min-height: 48px;
    max-height: 120px;
    resize: vertical;
    border: 1px solid #aa999d;
    border-radius: 12px;
    background: #fff;
    padding: 11px 12px;
    color: #211a1c;
    font: inherit;
    font-size: 15px;
    line-height: 1.4;
}

.voxaudio-chatbot textarea::placeholder {
    color: #766a6d;
    opacity: 1;
}

.voxaudio-chatbot textarea:hover {
    border-color: #7f6a70;
}

.voxaudio-chatbot__composer button {
    min-width: 96px;
    min-height: 48px;
    padding: 0 16px;
    border: 1px solid var(--chatbot-burgundy);
    border-radius: 12px;
    background: var(--chatbot-burgundy);
    color: #fff;
    font: inherit;
    font-size: 14px;
    font-weight: 800;
    cursor: pointer;
}

.voxaudio-chatbot__composer button:hover {
    border-color: var(--chatbot-burgundy-dark);
    background: var(--chatbot-burgundy-dark);
}

.voxaudio-chatbot__composer button:disabled {
    opacity: .58;
    cursor: wait;
}

.voxaudio-chatbot__footer {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 12px;
    padding: 0 16px 16px;
    background: #fff;
}

.voxaudio-chatbot__notice {
    margin: 0;
    color: var(--chatbot-muted);
    font-size: 12px;
    line-height: 1.45;
}

.voxaudio-chatbot__disable {
    flex: 0 0 auto;
    color: #721531;
    font-size: 12px;
    font-weight: 750;
    text-underline-offset: 2px;
}

@media (max-width: 640px) {
    .voxaudio-chatbot {
        right: 12px;
        bottom: 76px;
    }

    .voxaudio-chatbot__panel {
        position: fixed;
        inset: 12px 12px 74px;
        width: auto;
        max-height: none;
    }

    .voxaudio-chatbot__messages {
        min-height: 130px;
        max-height: none;
        flex: 1 1 auto;
    }

    .voxaudio-chatbot__toggle {
        min-height: 48px;
    }
}

@media (max-width: 420px) {
    .voxaudio-chatbot__header,
    .voxaudio-chatbot__messages {
        padding-right: 14px;
        padding-left: 14px;
    }

    .voxaudio-chatbot__quick,
    .voxaudio-chatbot__form {
        padding-right: 14px;
        padding-left: 14px;
    }

    .voxaudio-chatbot__composer {
        grid-template-columns: 1fr;
    }

    .voxaudio-chatbot__composer button {
        width: 100%;
    }

    .voxaudio-chatbot__footer {
        flex-direction: column;
        gap: 8px;
        padding-right: 14px;
        padding-left: 14px;
    }
}

@media (prefers-reduced-motion: reduce) {
    .voxaudio-chatbot * {
        scroll-behavior: auto !important;
    }
}